01 2178000

Latest Business Solutions projects

We have had a very busy few months of Audio Visual here at Bizquip. Here is a snapshot of some recent projects:

Insurance video wall and training suite:
We have just completed the installation of a stunning 4K video wall of 9 x 55” Samsung UD55”E-P’s (The latest in ultra-thin bezel & ultra-bright 700 nit video wall displays) in an auditorium. Ceiling tile speakers with wireless microphones and a customised Catch-box to provide some fun during presentations.
In addition a Samsung 22” touch display is mounted on a bespoke lectern Bizquip Interiors commissioned, this will provide the presenter with the ability to annotate and use gesture controls on the video wall. All training rooms are furnished by Bizquip Interiors and include either a 65” Samsung IWB or a 55” Samsung commercial display.

Insurance video wall and training suiteInsurance video wall and training suite
Room booking solution:
Using touch sensitive 10” Samsung Displays and a 55” Reception display and signing a direct vendor agreement with Danish cloud based room booking company Pronestor we provided the Client with a modern cloud based room booking system.
The new system was fully integrated into an on premise exchange installation and then successfully migrated onto Office 365 in line with the clients new Office 365 rollout.

Room booking solution
Development Company:
With brand new show houses going on display Bizquip worked with this client to supply and install a Samsung 65” touch display to show key features of the new development.

4K Demo room for offices in Dun Laoghaire:
Our client was seeking a demo facility in their fantastic offices to allow them present to customers. Their requirements were specific as key to their presentations are high-resolution graphic representation of medical products.
Bizquip Interiors and our Business Solutions teams came together to provide a suite of furniture and a 4K 65” display connected to the Mac’s via the thunderbolt connection. We also provided a wireless presentation solution for visitors with WePresent’s latest 2000 series.

4K Demo room for offices in Dun Laoghaire
Estate Agent SolutionEstate Agent Solution:
We collaborated with Samsung to install and demo an interactive estate agent solution that allows customers browse, compare and access relevant properties on a 65” Interactive Display.

Please contact our Business Solutions team at Bizquip for any queries: 01 2178000.

Leman Solicitors

Driving digital adoption in the legal profession in Ireland, March 2016, Dublin Ireland.
Lemans Case StudyIn 2007 Lord David Putman outlined how a surgeon from the 1800’s could in a modern day operating theatre do little more than wipe the sweat from the brow of a patient.

Innovation and new technology has made massive improvements to efficiency, quality and patient outcomes in the modern day heath sector.

In contrast the legal profession has moved very slowly in adopting the use of technology to drive efficiencies and improve client experiences.

Leman Solicitors however is bucking the trend and their ethos is one of innovation. Even a cursory look at the Leman website suggests to the visitor to “expect something different”. Larry Fenelon, Managing Partner and has set about driving change from the inside out. When asked about his paperless office strategy Larry said “The legal profession is weighed down by paper which represents the continuation of age old practice and tradition. Solicitors are a deeply conservative and fearful bunch that hold dear to the status quo. When considering paperless, most solicitors fear that the computer or server will fail. Fear that the client may ask for an original file. Fear that the Court may insist on an original. Fear that barristers will not accept e-briefs. Fear that other solicitors will not accept electronic signatures even though this is enshrined in legislation for 15 years, fear of conveyancers and that e-conveyancing will never happen. In Leman Solicitors we are not ruled by this fear. We have overcome all of these challenges and have developed a paperless strategy that works.”

The Challenge
Leman Solicitors wanted to find a way of transitioning to a fully digital workplace. Changing work practices requires a strategy and Larry knew he needed a phased approach. In addition to introducing a number of measures such as dual and triple monitors for their solicitors which helped to mitigate against the need to print reference material, Larry also set up a number of procedures to include offsite storage for deeds, scanning all documents and post daily and developing an e-brief protocol. To further drive the change Larry wanted to find a way to change printing behaviours in house and drive a phased reduction in physical printing carried out onsite. Larry wanted to cap office printing to ensure that printers would only be used when absolutely necessary or in a situation outside of their control such as where physical documents are required by the court.

The Solution
Greg Tierney Senior Consultant at Bizquip said:

“As a long standing partner of Lemans we were delighted to get involved. Utilising the software team here in Bizquip we set about exploring a technical solution to the problem. We knew Larry wanted to set printing caps but we needed to ensure it was easy to manage day to day for the client. Our implemented solution allowed print monitoring and secure follow-you printing. Most importantly the solution allowed Leman Solicitors to allocate a monthly printing volume and adjust it. Depending on the user type and requirements different printing levels were then set.

The other challenge was to allow for the inevitable exception. Rather than adjusting the monthly cap of users and undermining the overall strategy that Larry had in place, we needed to find a permission based solution that would grant allocation for specific jobs.

It took some thought and Bizquips Dave Stevens one of Ireland’s leading print management software engineers developed a new solution where administration could simply allocate the extra prints without the need to effect the monthly printing caps.

It is early days in the solution but we are confident we have assisted Larry take another important step in his journey to eliminate paper from his office and stay ahead of his competition.”

Larry Fenelon said “This measure has taken us one step closer to a completely paperless office. We have further reduced printing in the office by 75% and I am confident that through this solution, our printers are only being used when absolutely necessary. I would recommend Bizquip to any organisation that are considering a move towards a paperless office”

Xilinx Ireland

Xilinx Ireland Case StudyXilinx Ireland employs 250 people in Dublin developing and making electronic chips that are used world-wide. Based in Citywest the company’s EMEA headquarters houses R&D, engineering an IT centre along with centralised supply, finance, legal and HR functions.

Solutions
Bizquip were tasked with developing a solution that would cut the number of laser printers, reduce cost and at the same time offer all the functionality demanded by a busy workgroup. A fleet of Ricoh multifunction printers enabled with Equitrac print management was deployed. It allows each member of the team access to any multifunction print device on campus via a card reader. Equitrac provides management with full visibility on all print/copy activity by all users, giving detail on devices and colour usage. In addition to a 50% reduction in the number of printers, there has been overall reduction in print volumes due to users not printing unnecessarily and the ID card release system guarantees complete confidentiality and security. Financially and environmentally the partnership with Bizquip has been a success and we are proud that our team has been given the vote of confidence from Xilinx who has had an association with us for over 15 years now.


Sherry FitzGerald

Bizquip office equipment case studyBizquip implemented a new managed print and document service for Sherry FitzGerald; Ireland´s largest Estate Agency firm in 2014. Bizquip was awarded a competitive tender to provide the new print service, and also a suite of Ricoh Multifunction Devices (MFDs), to support business needs at Sherry FitzGerald.

Solutions
The new technologies have been implemented in the head office in Ballsbridge, Dublin and in 21 branches of Sherry FitzGerald’s residential and commercial sales operations across Dublin, Cork, Galway and Limerick. As a result of this implementation, Bizquip’s managed service will generate 15% print and energy cost savings for Sherry FitzGerald due to increased control of print and document outputs. It will also enable a 20% reduction in paper wastage, delivering on environmental objectives for the business. With the new solution Sherry FitzGerald will also have greater reporting capabilities on device usage, as well as a fixed cost per copy so it can accurately forecast costs over the next five years.
Bizquip has provided further software technology and services that are improving productivity throughout Sherry FitzGerald’s team of estate agents, which includes the Ricoh Smart Device ‘Print&Scan Apps’.

As the agents are always mobile and moving between properties, smart devices are integral to the progression of business operations. The agents can now easily and securely print or scan photos, finance information or property brochures directly from their mobile phones or tablets, saving time and improving service for customers.
In Sherry FitzGerald’s head office, the new ‘Follow Me Print’ capability has assigned individual PIN numbers for each employee so costs can be allocated accurately across the business. This facility is having the added benefit of reducing print volumes as employees become more conscious of their printing levels.

Brian Dooley, IT director, Sherry FitzGerald said, “We have worked with Bizquip for more than 25 years and when this project went to tender, they once again rose to the top in terms of the service they could offer. Bizquip’s business-orientated focus, high-end systems and their proven commitment to customer service secured the contract. The new Ricoh technology will meet the evolving needs of our business for years to come and we are safe in the knowledge that the Bizquip team will provide excellent proactive support every step of the way.”

On top of the environmental benefits delivered from the reduction in print volumes and paper wastage, the devices supplied by Bizquip also include the Ricoh ‘@Remote’ software, which generates sustainability reports on CO2 emissions and power usage, allowing Sherry FitzGerald to implement environmentally conscious printing policies and further reduce costs.

The new system also has inbuilt intelligence that will routinely log any service requirements with Bizquip and automatically order new consumables, such as toner, when needed. This will greatly reduce the administration time needed to manage and support any of the devices across the 22 locations and remove the need to store additional products on site.


CityJet

Bizquip office equipment case studyBizquip was invited to tender for the supply of one Colour and one Mono Multifunctional device to CityJet with a Follow you print solution.We were awarded the tender against the incumbent supplier and a number of additional suppliers.

Solutions
Both machines were installed in CityJet’s office in London with Equitrac as the solution for follow you print based on their server in Dublin.
On the back of this successful implementation of this solution Bizquip was then asked to repeat the solution in CityJet’s offices in Dublin at Swords and Dublin airport as well as providing a similar roll-out in their offices in Paris and at Charles de Gaulle Airport.
This solution was a mixture of mid-range Colour and Mono Multifunctional Devices, nine in total and all had to be set up with centralised Equitrac follow you printing at their Dublin head office.

This solution gave CityJet a fully managed printing solution, allowing them to make considerable savings in print output, coupled with an overall smarter and efficient way of controlling what was being printed.The back-up service and faster response times from Bizquip has led to a more streamlined printing solution for all of the staff at CityJet.


Investec

Bizquip office equipment case studyBizquip was invited by Investec to put forward a print solution to replace all of their existing copier and printer fleet with a full managed print and scan solution for their offices in Harcourt Street, which covered two floors.
In total Investec had 3 copiers which Bizquip had sold originally and which we were servicing and Investec had over 20 stand-alone printers, a couple of scanners and 4 fax machines.

Solutions
We presented a solution of replacing all equipment with 6 Ricoh Colour Multifunctional devices and two small Mono Multifunctional machines. All devices were controlled by Equitrac print management which allowed full movement for users over both floors with follow you printing.

Investec were impressed by the support of Bizquip in the speed and efficiency of the roll-out and by the positive reaction of staff to their new printing solution. This implementation has provided Investec with a 20% reduction in print costs and has taken the headache of constant printer breakdowns away from their busy I.T. department.

In January 2013 Investec acquired Dublin stockbroking firm NCB and by May 2013 had integrated the staff to their offices in Harcourt Street, taking another two floors of the building in the process. Bizquip was asked to assist with this integration process and installed a further 9 Colour Multifunctional Devices to integrate with their existing Equitrac solution. This roll-out was as successful as the first one and the overall solution is one which has the complete confidence of the customer in Bizquip’s management of the Investec solution. The whole site is managed through @remote which monitors each device and sends e mails to Bizquip’s technical department whenever toner is required by a machine or whenever any device shows up a fault.

The Investec I.T department have regularly endorsed Bizquip’s management support structures and have kindly allowed their success story to be used as referral.

Latest Business Solutions projects

Insurance video wall and training suiteWe have had a very busy few months of Audio Visual here at Bizquip.
Here is a snapshot of some recent projects:

Insurance video wall and training suite:
We have just completed the installation of a stunning 4K video wall of 9 x 55” Samsung UD55”E-P’s (The latest in ultra-thin bezel & ultra-bright 700 nit video wall displays) in an auditorium. Ceiling tile speakers with wireless microphones and a customised Catch-box to provide some fun during presentations.
In addition a Samsung 22” touch display is mounted on a bespoke lectern Bizquip Interiors commissioned, this will provide the presenter with the ability to annotate and use gesture controls on the video wall. All training rooms are furnished by Bizquip Interiors and include either a 65” Samsung IWB or a 55” Samsung commercial display.

Room Booking SolutionRoom booking solution:
Using touch sensitive 10” Samsung Displays and a 55” Reception display and signing a direct vendor agreement with Danish cloud based room booking company Pronestor we provided the Client with a modern cloud based room booking system.
The new system was fully integrated into an on premise exchange installation and then successfully migrated onto Office 365 in line with the clients new Office 365 rollout.

Development Company:
With brand new show houses going on display Bizquip worked with this client to supply and install a Samsung 65” touch display to show key features of the new development.

4K Demo room for offices in Dun Laoghaire4K Demo room for offices in Dun Laoghaire:
Our client was seeking a demo facility in their fantastic offices to allow them present to customers. Their requirements were specific as key to their presentations are high-resolution graphic representation of medical products.
Bizquip Interiors and our Business Solutions teams came together to provide a suite of furniture and a 4K 65” display connected to the Mac’s via the thunderbolt connection. We also provided a wireless presentation solution for visitors with WePresent’s latest 2000 series.

Estate Agent SolutionEstate Agent Solution:
We collaborated with Samsung to install and demo an interactive estate agent solution that allows customers browse, compare and access relevant properties on a 65” Interactive Display.

Please contact our Business Solutions team at Bizquip for any queries: 01 2178000.

Leman Solicitors

Driving digital adoption in the legal profession in Ireland, March 2016, Dublin Ireland.
Lemans Case StudyIn 2007 Lord David Putman outlined how a surgeon from the 1800’s could in a modern day operating theatre do little more than wipe the sweat from the brow of a patient.

Innovation and new technology has made massive improvements to efficiency, quality and patient outcomes in the modern day heath sector.

In contrast the legal profession has moved very slowly in adopting the use of technology to drive efficiencies and improve client experiences.

Leman Solicitors however is bucking the trend and their ethos is one of innovation. Even a cursory look at the Leman website suggests to the visitor to “expect something different”. Larry Fenelon, Managing Partner and has set about driving change from the inside out. When asked about his paperless office strategy Larry said “The legal profession is weighed down by paper which represents the continuation of age old practice and tradition. Solicitors are a deeply conservative and fearful bunch that hold dear to the status quo. When considering paperless, most solicitors fear that the computer or server will fail. Fear that the client may ask for an original file. Fear that the Court may insist on an original. Fear that barristers will not accept e-briefs. Fear that other solicitors will not accept electronic signatures even though this is enshrined in legislation for 15 years, fear of conveyancers and that e-conveyancing will never happen. In Leman Solicitors we are not ruled by this fear. We have overcome all of these challenges and have developed a paperless strategy that works.”

The Challenge
Leman Solicitors wanted to find a way of transitioning to a fully digital workplace. Changing work practices requires a strategy and Larry knew he needed a phased approach. In addition to introducing a number of measures such as dual and triple monitors for their solicitors which helped to mitigate against the need to print reference material, Larry also set up a number of procedures to include offsite storage for deeds, scanning all documents and post daily and developing an e-brief protocol. To further drive the change Larry wanted to find a way to change printing behaviours in house and drive a phased reduction in physical printing carried out onsite. Larry wanted to cap office printing to ensure that printers would only be used when absolutely necessary or in a situation outside of their control such as where physical documents are required by the court.

The Solution
Greg Tierney Senior Consultant at Bizquip said:

“As a long standing partner of Lemans we were delighted to get involved. Utilising the software team here in Bizquip we set about exploring a technical solution to the problem. We knew Larry wanted to set printing caps but we needed to ensure it was easy to manage day to day for the client. Our implemented solution allowed print monitoring and secure follow-you printing. Most importantly the solution allowed Leman Solicitors to allocate a monthly printing volume and adjust it. Depending on the user type and requirements different printing levels were then set.

The other challenge was to allow for the inevitable exception. Rather than adjusting the monthly cap of users and undermining the overall strategy that Larry had in place, we needed to find a permission based solution that would grant allocation for specific jobs.

It took some thought and Bizquips Dave Stevens one of Ireland’s leading print management software engineers developed a new solution where administration could simply allocate the extra prints without the need to effect the monthly printing caps.

It is early days in the solution but we are confident we have assisted Larry take another important step in his journey to eliminate paper from his office and stay ahead of his competition.”

Larry Fenelon said “This measure has taken us one step closer to a completely paperless office. We have further reduced printing in the office by 75% and I am confident that through this solution, our printers are only being used when absolutely necessary. I would recommend Bizquip to any organisation that are considering a move towards a paperless office”

Xilinx Ireland

Xilinx Ireland Case StudyXilinx Ireland employs 250 people in Dublin developing and making electronic chips that are used world-wide. Based in Citywest the company’s EMEA headquarters houses R&D, engineering an IT centre along with centralised supply, finance, legal and HR functions.

Solutions
Bizquip were tasked with developing a solution that would cut the number of laser printers, reduce cost and at the same time offer all the functionality demanded by a busy workgroup. A fleet of Ricoh multifunction printers enabled with Equitrac print management was deployed. It allows each member of the team access to any multifunction print device on campus via a card reader. Equitrac provides management with full visibility on all print/copy activity by all users, giving detail on devices and colour usage. In addition to a 50% reduction in the number of printers, there has been overall reduction in print volumes due to users not printing unnecessarily and the ID card release system guarantees complete confidentiality and security. Financially and environmentally the partnership with Bizquip has been a success and we are proud that our team has been given the vote of confidence from Xilinx who has had an association with us for over 15 years now.


Sherry FitzGerald

Bizquip office equipment case studyBizquip implemented a new managed print and document service for Sherry FitzGerald; Ireland´s largest Estate Agency firm in 2014. Bizquip was awarded a competitive tender to provide the new print service, and also a suite of Ricoh Multifunction Devices (MFDs), to support business needs at Sherry FitzGerald.

Solutions
The new technologies have been implemented in the head office in Ballsbridge, Dublin and in 21 branches of Sherry FitzGerald’s residential and commercial sales operations across Dublin, Cork, Galway and Limerick. As a result of this implementation, Bizquip’s managed service will generate 15% print and energy cost savings for Sherry FitzGerald due to increased control of print and document outputs. It will also enable a 20% reduction in paper wastage, delivering on environmental objectives for the business. With the new solution Sherry FitzGerald will also have greater reporting capabilities on device usage, as well as a fixed cost per copy so it can accurately forecast costs over the next five years.
Bizquip has provided further software technology and services that are improving productivity throughout Sherry FitzGerald’s team of estate agents, which includes the Ricoh Smart Device ‘Print&Scan Apps’.

As the agents are always mobile and moving between properties, smart devices are integral to the progression of business operations. The agents can now easily and securely print or scan photos, finance information or property brochures directly from their mobile phones or tablets, saving time and improving service for customers.
In Sherry FitzGerald’s head office, the new ‘Follow Me Print’ capability has assigned individual PIN numbers for each employee so costs can be allocated accurately across the business. This facility is having the added benefit of reducing print volumes as employees become more conscious of their printing levels.

Brian Dooley, IT director, Sherry FitzGerald said, “We have worked with Bizquip for more than 25 years and when this project went to tender, they once again rose to the top in terms of the service they could offer. Bizquip’s business-orientated focus, high-end systems and their proven commitment to customer service secured the contract. The new Ricoh technology will meet the evolving needs of our business for years to come and we are safe in the knowledge that the Bizquip team will provide excellent proactive support every step of the way.”

On top of the environmental benefits delivered from the reduction in print volumes and paper wastage, the devices supplied by Bizquip also include the Ricoh ‘@Remote’ software, which generates sustainability reports on CO2 emissions and power usage, allowing Sherry FitzGerald to implement environmentally conscious printing policies and further reduce costs.

The new system also has inbuilt intelligence that will routinely log any service requirements with Bizquip and automatically order new consumables, such as toner, when needed. This will greatly reduce the administration time needed to manage and support any of the devices across the 22 locations and remove the need to store additional products on site.


CityJet

Bizquip office equipment case studyBizquip was invited to tender for the supply of one Colour and one Mono Multifunctional device to CityJet with a Follow you print solution.We were awarded the tender against the incumbent supplier and a number of additional suppliers.

Solutions
Both machines were installed in CityJet’s office in London with Equitrac as the solution for follow you print based on their server in Dublin.
On the back of this successful implementation of this solution Bizquip was then asked to repeat the solution in CityJet’s offices in Dublin at Swords and Dublin airport as well as providing a similar roll-out in their offices in Paris and at Charles de Gaulle Airport.
This solution was a mixture of mid-range Colour and Mono Multifunctional Devices, nine in total and all had to be set up with centralised Equitrac follow you printing at their Dublin head office.

This solution gave CityJet a fully managed printing solution, allowing them to make considerable savings in print output, coupled with an overall smarter and efficient way of controlling what was being printed.The back-up service and faster response times from Bizquip has led to a more streamlined printing solution for all of the staff at CityJet.


Investec

Bizquip office equipment case studyBizquip was invited by Investec to put forward a print solution to replace all of their existing copier and printer fleet with a full managed print and scan solution for their offices in Harcourt Street, which covered two floors.
In total Investec had 3 copiers which Bizquip had sold originally and which we were servicing and Investec had over 20 stand-alone printers, a couple of scanners and 4 fax machines.

Solutions
We presented a solution of replacing all equipment with 6 Ricoh Colour Multifunctional devices and two small Mono Multifunctional machines. All devices were controlled by Equitrac print management which allowed full movement for users over both floors with follow you printing.

Investec were impressed by the support of Bizquip in the speed and efficiency of the roll-out and by the positive reaction of staff to their new printing solution. This implementation has provided Investec with a 20% reduction in print costs and has taken the headache of constant printer breakdowns away from their busy I.T. department.

In January 2013 Investec acquired Dublin stockbroking firm NCB and by May 2013 had integrated the staff to their offices in Harcourt Street, taking another two floors of the building in the process. Bizquip was asked to assist with this integration process and installed a further 9 Colour Multifunctional Devices to integrate with their existing Equitrac solution. This roll-out was as successful as the first one and the overall solution is one which has the complete confidence of the customer in Bizquip’s management of the Investec solution. The whole site is managed through @remote which monitors each device and sends e mails to Bizquip’s technical department whenever toner is required by a machine or whenever any device shows up a fault.

The Investec I.T department have regularly endorsed Bizquip’s management support structures and have kindly allowed their success story to be used as referral.

Our Approach

discovery
analysis
solutions
continuous management
our approach
our_app
Continuous support and monitoring:
  • Remote systems monitoring
  • Automated consumable replenishment
  • Performance review
  • Continuous optimisation
Audit & Assessment:
  • Identify client objective
  • Network discovery of existing technology
  • Device Location plan
  • Cost input
  • Understand client pain points
Presentation of bespoke solution:
  • New technology offering
  • New document policy
  • Cost savings
  • Efficiency savings
  • Project implementation programme
  • Technology support offering
Presentation of findings:
  • I.T objectives
  • Business objectives
  • Document policy design
  • Future-state design
  • Completion of further analysis

Key benefits

  • Financial – Control and Accountability:
    • Provides Cost Transparency and Savings to business.
    • Increased control of business spend.
    • Provides reporting tools to monitor performance.
    • Reduce Total Cost of Ownership of business printing fleet.
  • Security
    • Secure Print Policy for business documents – Follow me Print Solution to ensure documents are only released by the user on demand.
    • Document Scanning – authenticated access to network.
    • Hard Drive encryption to ensure data security.
  • Optimisation:
    • Increased User satisfaction.
    • Increased Staff productivity – Users Focussed on core business not managing print issues.
    • Increased Uptime of equipment through preventative management, automatic toner replenishment and remote monitoring software.
    • Single Service and Support Partner supporting your business.


Client statements

Click here to review additional client testimonials and case studies.

Our Approach

Slide background

Audit & Assessment:

  • Identify client objective
  • Network discovery of existing technology
  • Device Location plan
  • Cost input
  • Understand client pain points
Slide background

Presentation of findings:

  • I.T objectives
  • Business objectives
  • Document policy design
  • Future-state design
  • Completion of further analysis
Slide background

Presentation of bespoke
solution:

  • New technology offering
  • New document policy
  • Cost savings
  • Efficiency savings
  • Project implementation programme
  • Technology support offering
Slide background

Continuous support and
monitoring:

  • Remote systems monitoring
  • Automated consumable replenishment
  • Performance review
  • Continuous optimisation




Key benefits

Key benefits

  • Financial – Control and Accountability:
    • Provides Cost Transparency and Savings to business.
    • Increased control of business spend.
    • Provides reporting tools to monitor performance.
    • Reduce Total Cost of Ownership of business printing fleet.
  • Security
    • Secure Print Policy for business documents – Follow me Print Solution to ensure documents are only released by the user on demand.
    • Document Scanning – authenticated access to network.
    • Hard Drive encryption to ensure data security.
  • Optimisation:
    • Increased User satisfaction.
    • Increased Staff productivity – Users Focussed on core business not managing print issues.
    • Increased Uptime of equipment through preventative management, automatic toner replenishment and remote monitoring software.
    • Single Service and Support Partner supporting your business.

Contact Us

Client statements

Xilinx Ireland

Xilinx Ireland

“Bizquip were tasked with developing a solution that would cut the number of laser printers, reduce cost and at the same time offer all the functionality demanded by a busy workgroup. A fleet of Ricoh multifunction printers enabled with Equitrac print management was deployed.

Financially and environmentally the partnership with Bizquip has been a success and we are proud that our team has been given the vote of confidence from Xilinx who has had an association with us for over 15 years now.”

Click below to review additional client testimonials and case studies.

Client statements

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contact you shortly.


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Feedback from some of our clients


Mark Fitzgerald, Managing Director, Sherry FitzGerald

Sherry FitzGerald“The Company has been dealing with Bizquip for over 25 years. And as a professional service firm we recognise the importance of a supportive supplier. For us, photocopying is very important in our business and with a multitude of new branches in our network the levels of service support we get from our supplier are very important. Though the technology is excellent, without that service our business would grind to a halt. We get those levels of support from Bizquip.

Jim Leyden can put himself in the client’s shoes. He thinks like businessmen, understands business needs and provides the solutions. However, you cannot do it all on your own, and they have built a very good team from the top down.
‘Customer care’ are the buzzwords now, but they discovered ‘customer care’ five years before the rest.”


Vincent Kenny, Indirect Channel Sales Director, Ricoh Ireland

Ricoh“Bizquip have been a partner of Ricoh for the last 30 years. In that time they have become a valued distribution channel of ours and operate at the highest level of quality and service. The represent us in a most professional manner and enjoy our full support in all their activities. Their pre and after sales service is of the highest standard and they have attained RICOH’s Prestige status, an award that has been earned by very few of our channels both here and in the UK. They are our only reseller in Ireland to have attained this award.
Bizquip sell, service, install and train for our complete range of equipment both hardware and software. Their complement of engineers are trained to RICOH’s highest standard and as such they achieve SLA results that are a benchmark in our industry.”


Susan Meehan, Senior Facilities Manager, Deloitte

Deloitte“Having made the decision to use Bizquip instead of our previous supplier, we have been delighted with the service support we have received from you; your response to the SLA is 100%. The Equitrac software for monitoring our printing job has been a great success along with the Following-me printing which is showing us considerable savings on printing.
Please convey my thanks to your team and I look forward to a great relationship with Bizquip over the coming years.”


Martin Plant, IM Workplace Services Director, Bristol-Myers Squibb

Bristol-Myers Squibb“Bristol-Myers Squibb historically had a printing infrastructure based on a variety of HP technology accompanied by spate photocopiers and faxes across five sites. After consultation with Bizquip and in conjunction with a worldwide agreement with Ricoh, we moved our entire printing fleet to Ricoh multifunction devices and we have never looked back since.
We have found the devices themselves to be more than up to the job required but more importantly I have been very impressed with the service and support we get from Bizquip. Their speed to deliver equipment at short notice, the knowledge of their engineers and the accounts team attention to our company all combine to provide us with a high quality service that other vendors would be wise to emulate.”


Brian Dooley, IT director, Sherry FitzGerald

Sherry FitzGerald“We have worked with Bizquip for more than 25 years and when this project went to tender, they once again rose to the top in terms of the service they could offer. Bizquip’s business-orientated focus, high-end systems and their proven commitment to customer service secured the contract. The new Ricoh technology will meet the evolving needs of our business for years to come and we are safe in the knowledge that the Bizquip team will provide excellent proactive support every step of the way.”

About Us

Bizquip Equipment & Software solutions team

Bizquip Equipment & Software Solutions team

We are a trustworthy and proactive team with vast experience in the office equipment and software solutions sector. Established since 1984, our sales team approach is consultative, we work with our clients to assess their requirements and provide solutions to heighten productivity, improve work flow and generate cost efficiencies. We have a dedicated services team with excellent product knowledge and technical skills to provide the highest level of after-sales support to our clients. This enables us to retain full control and coordinate our service locally and we firmly believe our presence in the Irish market is testament to this.

As the largest Irish distributor for Ricoh in Ireland, we have developed a secure relationship and a high level of mutual trust with Ricoh over the past 30 years. Ricoh is the world’s largest manufacturer of digital copying and printing technology equipment. Together we are a solid partnership, whilst Ricoh focusing on research & development of innovative products and solutions, we concentrate on the delivery of excellent service and support to our clients.

Learn more about our company background.

Take a look at some feedback from our clients.

Meet our team

  • Derek Judge

    Derek Judge, Technical Division Manager

    Derek has had extensive experience in the printer/copier industry over the past 30 years, the last 23 as Bizquip Technical Manager. Derek is responsible for the team of engineers and back-up staff who look after the extensive client base of Bizquip equipment. He successfully completed a diploma in sales management in 2008 at D.I.T and is handling many large clients in a sales capacity.
  • Stephen McCarthy, Senior Account Consultant

    Stephen McCarthy, Senior Business Consultant

    Stephen has 27 years’ experience in selling office equipment such as copier/printer/scanners and document management. He has opened and continues to manage accounts such as Arthur Cox, Deloitte, Mason Hayes & Curran, Sherry FitzGerald and A & L Goodbody. Stephen keeps himself updated with all the latest software advances so as to pass on this knowledge to his clients. He believes in building a strong working relationship with our clients.
  • Brendan Kane

    Brendan Kane, Technical Division Supervisor

    Brendan did his Electrical apprenticeship from 1981 to 1985 & worked in the UK as an electrical service engineer from 1986 to 1987. Brendan then worked in the copier industry with other suppliers until he started with Bizquip in 1990 and has built up extensive experience in the photocopier industry over the past 30 years. Brendan is responsible for overseeing the Field engineers and is a product trouble-shooter.
  • Jim O Connor, Senior Business Consultant

    Jim O’Connor, Senior Business Consultant

    Jim joined Bizquip in 2010 having spent 10 years previously with Ricoh as National Accounts Manager. Specialising in managed print services he has delivered cost savings and improvements to a wide variety of organisations, his ethos reflects the Bizquip approach of delivering the highest quality products backed by a strong service with an attention to detail and a personal touch that has been key to winning and retaining many loyal customers.
  • Fearghal Kearney, Senior Software Sales Executive

    Fearghal Kearney, Senior Software Sales Executive

    Fearghal leads the software solutions and consulting side of Bizquip. He originally trained as a chartered accountant before moving to a number of senior financial and managerial roles in industry. This experience along with his passion for technology and business process improvement led him to the ERP and CRM software arenas selling and implementing globally recognised solutions. He engages with our clients to find solutions to their business challenges particularly in the areas of document and content management, business process automation, records management and strategy.
  • Alan Jones, Senior Business Consultant

    Alan Jones, Senior Business Consultant

    Alan joined Bizquip in 2010 after 5 years with Ricoh Ireland. Alan has over 20 years’ experience in the office equipment industry. He has a vast knowledge of the Ricoh product range as well as print management software solutions including Equitrac, eCopy etc. Alan manages our Global, Major and National Accounts.
  • Dave Roberts

    Dave Roberts, Workshop Technician

    Dave joined Bizquip in 2007 as an in house technician. His role involves the pre delivery checking and setup of all office equipment hardware products. Dave is also responsible for the management of technical goods inwards/outwards and restocking of Engineers parts.
  • Glenn O'Connor

    Glenn O’Connor, Field Service Technician

    Glenn started in Bizquip in 1998 as a workshop technician and took a career break in 2002 to travel around Australia where he worked repairing PC’S and laptops. He returned to Bizquip in 2003 and is currently working as a field engineer servicing our extensive fleet of MFD’S, doing repairs and installations on new equipment.
  • Keith Donnelly

    Keith Donnelly, Field Service Technician

    Keith joined Bizquip in 1998 as an in house technician. He moved into the position of field engineer in 1999 and is extensively trained via Ricoh. Keith is responsible for high end B&W and Colour products in all our major accounts.
  • Aisling Brennan

    Aisling Brennan, Technical Administrator

    Aisling started in Bizquip in 2005 and is responsible for dealing with customer services queries and to ensure the correct course of action is taken and has been in the customer services industry since 1999. She is also responsible for technical invoices and queries and in ensuring that technical paperwork from all the engineers is up to date.
  • Michal Salomon

    Michal Salomon, Field Service Technician

    Michal joined Bizquip in 2008 . Prior to this Michal had worked for Ricoh in Poland for over 7 years and is also a qualified electrician. After moving to Ireland Michal worked as a printer service engineer in Cartridge World.- -responsible for printer service and re manufacturing inkjet and laser cartridges through this vast background in service Michael has experience in troubleshooting of inkjet/laser printer engines, Priports and variety of Ricoh B&W and Colour MFD’s.
  • Dave Tracey, Senior IT Technician

    Dave joined Bizquip in 1988 from the E.S.B. as a qualified electrician. Started in Bizquip as a field service engineer and recently celebrated 25 years with the company. His current duties include product installation, maintenance, training, and customisation development for clientaccounts. He also provides on-going support services for several Ricoh, Equitrac and Laserfiche accounts. Dave has extensive training via Ricoh on all hardware and software product including Equitrac and eCopy.
  • Terry

    Terry Gobbett, Field Service Technician

    Terry joined Bizquip as a field service technician in 1998 after three years as a workshop engineer for his previous employer M.J Flood. Terry has completed a diploma in Business Equipment Servicing in FAS, and is fully trained by Ricoh on the full range of mono and colour products and provides daily technical support to Bizquip’s major accounts.
  • Sandra Keating

    Sandra Keating, Technical Administration

    Sandra joined Bizquip in 2009 initially as our receptionist and moved to our Equipment & Software division in 2014. As part of the technical team, Sandra’s key focus is on purchasing of hardware and software and also working with existing clients to answer their service queries. Sandra demonstrates excellent attention to detail and works closely with the technical team to provide both internal and external support to meet our client’s needs.
  • Dave Stevens

    Dave Stevens, Technical Solutions Architect

    Dave has gained 14 years’ experience in the office technology service industry with over 9 years’ Service Management experience and expertise in Hardware, Software and Solutions across a range of manufacturers. Dave’s knowledge of cloud based solutions, print management and scanning solutions allows Dave to engage with our clients to understand, discover and design solutions that add value to their business and integrate with their current systems.
  • Paul Graham

    Paul Graham, IT Support

    Paul has over 20 years in the Technical Support Industry and a background in electronics. In previous roles he has held a number of positions including Field Service Engineer, Team Leader and Service Manager. Paul has qualifications in IT, Electronics and a Degree in Technology Management. Paul’s focus within the Equipment & Software division of Bizquip is to provide support across the company’s large client base for queries relating to print, scan and IT connectivity.
  • Liam Fallon

    Liam Fallon, Service Technician

    Liam is a fully qualified electrician who has also 19 years experience in the Litho printing industry, 5 of these as a qualified printer operating large format Heidelberg printing presses. He joined the Bizquip technical team as an intern in April 2014 and has since become a permanent member of our field engineer team working on mid range Ricoh and Brother devices.


  • Karen Higgins

    Karen Higgins, Technical Administration

    Karen joined Bizquip in 2014 when she returned home from her travels in Australia. Having worked in a variety of administrative and customer services positions both in Dublin and Australia, Karen brings great enthusiasm and customer services skills to meet our client’s needs. Starting initially as our Receptionist, Karen is currently working within our Technical division taking care of client’s technical enquires and working with our Engineers to provide administrative assistance as required.


  • Mark Cashen

    Mark Cashen, Technology Sales Manager

    Upon his return from London Mark joined Bizquip having held significant managed document solution roles in the corporate enterprise sector. Mark has over 30 year’s industry experience having previously held senior management roles in Canon, Xerox and Dell. Mark’s client focused, consultative and solutions-led approach has enabled many organisations improve their business processes, increasing productivity and efficiencies, generating greater bottom line return on investment. Mark leads a team of experienced sales specialists within Bizquip offering market leading technologies and solutions on behalf of the leading OEM partners in the managed document solutions industry.


  • Marcelo Pacheco

    Marcelo Pacheco, Senior Business Consultant

    Marcelo joined us in 2017 and as a Senior Business Consultant he brings with him over 16 years of business development and account management experience. Of key focus is providing excellent customer satisfaction & his attention to detail is second to none. Marcelo has developed a vast range of experience and knowledge in account management, print solutions, document management, digital transformation and service handling. He also devotes time to on-going training on all solutions to keep abreast of market trends.


  • Sean Cronin

    Sean Cronin, Senior Business Consultant

    Sean joined our team in 2018 bringing with him over 25 years’ industry knowledge & experience. Throughout his career progression, he has been involved in many large managed print implementations in some of Ireland’s leading firms and has a particular appetite for new business development as well as a passion for superior account management practice.


  • Darragh Baumann

    Darragh Baumann, Senior Business Consultant

    Darragh joined Bizquip in 2018 in line with the expansion of our Technology team, bringing with him a wealth of knowledge within the managed print business across brands such as Konica Minolta, Xerox, Sharp, Oce and HP and also production print with Konica and Xerox. With over 20 years’ Industry expertise, Darragh is an expert in the print management arena, offering our clients a consultative solution to meet their print management needs. Clients he has worked with in the past include G4S, The Royal Irish Academy and Royal Victoria Eye and Ear hospital.


  • Garrett Bonner

    Garrett Bonner, Audio-Visual Solutions Consultant

    Garrett joined Bizquip in 2017 and is our Audio-Visual Solutions Consultant. Qualified in marketing to a Masters level, Garrett’s experience has varied from running a self-publishing company for seven years to working for an AV company for five years. Garrett is now responsible for all our AV projects which compliments the range of tailored solutions we continue to offer our clients on a daily basis.


  • Dean Flynn

    Dean Flynn, Pre Sales & Implementation Consultant

    Dean joined our software team in 2017 after graduating from Maynooth University with an honours degree in Software Engineering. Dean’s role as Pre-Sales & Implementation Consultant sees him interacting with our customers to design and implement solutions with the software technologies we work with here at Bizquip. He has completed significant certified training with our software partner Laserfiche.