Feedback from some of our clients
Mark Fitzgerald, Managing Director, Sherry FitzGerald“The Company has been dealing with Bizquip for over 25 years. And as a professional service firm we recognise the importance of a supportive supplier. For us, photocopying is very important in our business and with a multitude of new branches in our network the levels of service support we get from our supplier are very important. Though the technology is excellent, without that service our business would grind to a halt. We get those levels of support from Bizquip.
Jim Leyden can put himself in the client’s shoes. He thinks like businessmen, understands business needs and provides the solutions. However, you cannot do it all on your own, and they have built a very good team from the top down.
‘Customer care’ are the buzzwords now, but they discovered ‘customer care’ five years before the rest.”
Vincent Kenny, Indirect Channel Sales Director, Ricoh Ireland“Bizquip have been a partner of Ricoh for the last 30 years. In that time they have become a valued distribution channel of ours and operate at the highest level of quality and service. The represent us in a most professional manner and enjoy our full support in all their activities. Their pre and after sales service is of the highest standard and they have attained RICOH’s Prestige status, an award that has been earned by very few of our channels both here and in the UK. They are our only reseller in Ireland to have attained this award.
Bizquip sell, service, install and train for our complete range of equipment both hardware and software. Their complement of engineers are trained to RICOH’s highest standard and as such they achieve SLA results that are a benchmark in our industry.”
Susan Meehan, Senior Facilities Manager, Deloitte“Having made the decision to use Bizquip instead of our previous supplier, we have been delighted with the service support we have received from you; your response to the SLA is 100%. The Equitrac software for monitoring our printing job has been a great success along with the Following-me printing which is showing us considerable savings on printing.
Please convey my thanks to your team and I look forward to a great relationship with Bizquip over the coming years.”
Martin Plant, IM Workplace Services Director, Bristol-Myers Squibb“Bristol-Myers Squibb historically had a printing infrastructure based on a variety of HP technology accompanied by spate photocopiers and faxes across five sites. After consultation with Bizquip and in conjunction with a worldwide agreement with Ricoh, we moved our entire printing fleet to Ricoh multifunction devices and we have never looked back since.
We have found the devices themselves to be more than up to the job required but more importantly I have been very impressed with the service and support we get from Bizquip. Their speed to deliver equipment at short notice, the knowledge of their engineers and the accounts team attention to our company all combine to provide us with a high quality service that other vendors would be wise to emulate.”
Brian Dooley, IT director, Sherry FitzGerald“We have worked with Bizquip for more than 25 years and when this project went to tender, they once again rose to the top in terms of the service they could offer. Bizquip’s business-orientated focus, high-end systems and their proven commitment to customer service secured the contract. The new Ricoh technology will meet the evolving needs of our business for years to come and we are safe in the knowledge that the Bizquip team will provide excellent proactive support every step of the way.”
Copyright © 1984-2018 Bizquip.ie. All rights reserved